Moral of the story: Belk can't credit your account if you pay them in cash. Be warned!!!
As a retail store belk at the pavilion is disappointing. Higher prices than volusia mall and seems to be limited on stock of certain things often.
Lots of clothes to wade through to get some good stuff kind of hidden on the racks. Got my wife a very nice swim suit that was on clearance, top and bottom for less than $12. Reminds me of an Elder Bearman store.
Great service and store. Just couldn't find the right thing
Impossible getting customer service. I was enticed into getting the Belk credit card by an associate when I originally was paying in cash. He said, "just buy it and get 20% off with the Belk credit card" and " you can pay it off in cash right now." SO, based on that enticement, I got the card and paid cash on the spot. I was feeling good about it, until I got the Belk bill. The cashier stole my cash and I received a bill. I thought, No Problem, I have my receipt. All receipts were in my little credit pamphlet except for the cash receipt. So, now I am hoping that the store has some method of seeing me paying cash on their security cameras... The automated phone system is very difficult and doesn't allow me to actually speak with a representative. Also, when calling the store phone number that is on my receipt, the line goes dead immediately. Really Really poor. However, it is a beautiful store with beautiful merchandise.
Staff was courteous and efficient. They were able to order the shoes I needed and have them gift wrapped and delivered directly to my daughter.
Update! I went down to the store and spoke with a manager, who found my cash receipt and passed the buck immediately to the credit company called Synchrony. She said that there was nothing that she could do about it but give me a coupon (that can only be used with the Belk Card--HA!) However, she offered to call Synchrony for me and explain that she had my cash receipt. The rep at Synchrony was unable to help--at all! She said "mail that receipt in to us because that is the only way we can credit your account."
Belk is a US Department Store based in Port Orange, Florida. Belk is located at 5519 S Williamson Blvd, Port Orange, FL 32128, USA.
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